I retired from personal blogging in July 2008.
But you can find me over at http://blog.xero.com.
We’ve had the AfterMail Segway now for over a year and I finally got around to reading.
Code Name Ginger: The Story Behind Segway and Dean Kamen’s Quest to Invent a New World
This great quote on market research …
Market research interested Dean, but he didn’t consider it gospel. He liked to say that if you asked people where they would put a third eye, most would say on the back of their heads. But if you gave them the option of putting it on the end of their finger - he would wave his in illustration - the advantages were instantly clear. Dean had learned long ago that customers didn’t always know best. They hadn’t thought about the problem deeply enough to envision innovative solutions.
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